Little Mountain Shop
A Variety of Curated Pop-Ups + Events
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FAQ

 
 

pop-up faq

Where are you located? 
We are located at 4386 Main St, Vancouver, BC, near 28th Avenue, in the popular Little Mountain neighbourhood between Riley Park and Mt Pleasant. 

How long can I pop-up for?
We have rates available for hourly, daily, weekly, or monthly rentals, however we are flexible and would love to try and accommodate your time frame.

How can I check if my preferred dates are available?
Please check our Calendar for availability. If there is an Inquiry Pending on the dates you would like, please contact us, as nothing is confirmed until a deposit has been received. 

What types of events can I have in your space?
Retail pop-ups, markets, sample sales, workshops, seminars, photoshoots, and small events (10pm curfew).

What type of Insurance is required?
Anyone renting our space is required to have General Commercial Liability Insurance with Little Mountain Shop as the additional insured.

If you have business insurance, check with your insurance provider to see if they can add on Temporary Event/Pop-up insurance. Some business policies have a "Tradeshow" clause saying that you are covered for temporary retail situations. If this is the case we will require a copy of this policy indicating this clause.

If you need to purchase temporary insurance, you can visit eventpolicy.ca and choose us as the Venue. Or contact our insurance agent Doug Chan at Reliance Insurance.

Can I serve alcohol at my event?
Yes, if you meet certain government requirements and obtain a license. Please refer to the following websites for Special Occasion Licenses' (SOL). Please review all details required to serve or sell alcohol at an event. You can apply for a SOL online here or find more info at the BC Liquor Control and Licensing Branch website.

What time can my event go until?
There are homes behind our store with children, so all events must be done by 10pm. Any excessive noise will draw complaints and we want to respect our neighbours. 

What are normal business hours for Main Street?
Most businesses around us are open from 10am/11am to 5pm/6pm. Busiest times tend to be from 11am to 2pm. Weekends are generally busier. Our neighbourhood is really great for walk-by traffic but it's an unpredictable neighbourhood and traffic can be totally random at times. 

Can I load in/out the day before/after my rental?
It depends on what other pop-ups we have in before your rental. Generally there is an additional fee to move in early or move out late, based on availability. 

Do you have items available for rent?
Why yes we do! Please check our Rental Items page here.

Do you have a floorplan?
Yes, you can find it at the bottom of this page. 

What is the size of the space?
About 850 sqft including a large back room/storage space with a loading bay and parking in the back.

What is included with my rental?
2 x fitting rooms with mirrors, display peg wall with customizable shelving, faceout pegs, display wall unit with 3 lightbox shelves, cash desk, backstock wall unit, concrete centre island (movable), sandwich board (chalk), 1 parking space, storage space in the back. As well as all utilities such as lighting, heating and air conditioning, Wi-Fi, speaker system, monitored security alarm, kitchenette, bathroom. 

What is your cancellation policy?

A minimum of 60 days notice is required for a 75% refund. A 50% refund is issued if cancelled within 59 days of check-in. Bookings cancelled with less than 30 days to check-in receive NO refund. 

How many people can I have in the space at one time?
A maximum of 85 people allowed in the space at one time. 

Are there any other fees other than our rental rates?
There is a $500 damage deposit which is returned to you upon successful completion of inspection. There is also a $100 cleaning fee per booking. 

I love your space! How do I confirm my booking?
To confirm your booking and reserve your preferred dates, 100% of the booking fee is due immediately upon confirmation of your dates, otherwise we will continue to take requests for those days. We don't want you to miss out on your dates so we recommend planning and booking well in advance. Shoot us over an email to hello@littlemountain.space and let's talk shop!